We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in UK By DHL, China by ePacket or EMS and in USA by USPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
07-10 Business days
Canada, Europe
07-10 Business days
Australia, New Zealand
07-10 Business days
Mexico, Central America, South America
10-15 Business days
*This doesn’t include our 2-4 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
At jerseyteamsshop.comwe want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return or exchange it subject to the terms and conditions outlined in this Refunds and Returns Policy.
Eligibility for Returns and Exchanges
You may request a return or exchange within 30 days of receiving your order.
Personalized, customized jerseys not eligible for return or exchange, unless the Jersey was damaged or defective upon arrival.
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
How to Request a Return or Exchange
To request a return or exchange, please contact us hereOr Call Us: +12077767294 Or at support@jerseyteamsshop.com with your order number, the Jersey you wish to return or exchange, and the reason for your request.
We will provide you with a Return Authorization number and instructions on how to return the jerseys.
Shipping and Handling Costs
You are responsible for the cost of shipping and handling for all returns and exchanges, unless the item was damaged or defective upon arrival.
We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
Refunds
We will issue a refund to the original payment method once the returned Jerseys have been received and inspected.
Refunds may take up to 10 business days to process.
Exchanges
We will process your exchange once the returned Jerseys have been received and inspected.
If the Jerseys you wish to exchange is out of stock, we will issue a refund to the original payment method.
Damaged or Defective Jerseys
If your Jerseys arrive damaged or defective, please contact us at support@jerseyteamsshop.com within 30 days of receiving your order. We will provide you with a Return Authorization number and instructions on how to return the Jerseys for a refund or exchange.
Changes to Our Refunds and Returns Policy
We may update or change our Refunds and Returns Policy at any time. Any changes will be posted on our website and will be effective immediately.
If you have any questions or concerns about our Refunds and Returns Policy, please contact us here Or Call Us: +12077767294 Or at support@jerseyteamsshop.com.
We provide free shipping to over 200 countries around the world* *with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay – you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@jerseyteamsshop.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@jerseyteamsshop.com
